SERVICES FOR ORGANIZATIONS
Healthcare Performance
You’re balancing patient care, operational demands, staffing challenges, and constant change.
You don’t need another complicated plan.
You need support that makes things clearer, simpler, and more manageable.
-
Operations feel reactive instead of proactive
-
Teams are stretched thin
-
Priorities keep shifting
-
Performance expectations keep rising
Practical Healthcare Consulting That Works in the Real World
Strengthening primary care through practice transformation
Roxanne Leiba Lawrence helped implement the Maryland Primary Care Program (MDPCP) at a health system from the program’s inception. She helped establish processes for annual wellness visits, standardize provider workflows, and launch a mentorship program to support onboarding and retention for advanced practice providers (APPs). She also helped set patient visit expectations that balanced access to care with sustainable provider workloads.
With additional MDPCP funding, Roxanne helped build a multidisciplinary team to support primary care patients. The team brought together nurse care managers, social workers, advanced medical assistants, a patient panel coordinator, and community health workers.
Client: S.B.
“Working with Roxanne helped me clarify my vision and take meaningful, focused steps toward my goals. She guided me in identifying what truly mattered, kept me grounded in that vision during challenging moments, and helped me recognize strengths I hadn’t fully seen in myself. Those insights became a turning point—one that gave me the confidence and tools to navigate obstacles long after our sessions ended. Coaching with Roxanne led to habits and perspectives I wouldn’t have developed on my own, and I would wholeheartedly recommend her to anyone considering their wellness journey.”
